| Symptom |
Items to check |
| Unit won’t power up |
- Confirm if the unit is well connected to the USB port
- Confirm if the USB port is working properly
|
| Microphone is not working |
- If there is an ON/OFF switch on the microphone, make sure this is ON
- Confirm if the microphone needs phantom power and that the phantom power on the uMi is On for the preset you’ve chosen.
- If phantom power is needed, confirm if 12V is sufficient for the microphone to function correctly
|
| Can’t hear microphone input |
- Confirm the correct audio interface is selected in the system configuration settings
- Confirm if the microphone is working
- Confirm the preamp Gain is turned up
|
| Preset switch not working |
- Confirm the switch LED is not blinking
- Confirm the preset content is written in the internal memory of the unit
|
| Preamp controls have no effect on input signal |
- Confirm the microphone is working
- Confirm the correct preset is chosen or controlled
- Confirm there is a difference in settings between the presets
|
| Noise is heard when no microphone is connected |
- Lower the Gain settings; mic preamps can generate noise when not used
|
